Frequently Asked Questions

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as debit cards. Additionally, we accept PayPal and Venmo.

Yes, we offer FREE shipping with USPS Ground Advantage (formerly known as 1st Class Mail).

Orders are shipped within 1 business day.

All orders are shipped from Iowa using USPS Ground Advantage (formerly known as 1st Class Mail) with delivery confirmation.

Yes, you will receive an email with a tracking number once your package is shipped.

Yes, Priority Mail is available for $9.00, and Express Mail is available for $28.00.

All jewelry is packaged in one gift box, tied with a ribbon, and shipped in a bubble mailer. If you are purchasing multiple items and want each in an individual box, please specify in the "Special Instructions or Gift Message" section in your shopping cart.

Currently, we ship only within the United States.

Yes, you can include a free gift note up to 150 characters. It's recommended to include your name so the recipient knows who the gift is from.

Yes, you can request free gift wrapping for your order.

Please include your gift note message and/or gift wrapping request in the "Special Instructions or Gift Message" box in your shopping cart.

No, invoices or receipts are not included in the package.

Customer satisfaction is a priority, and we want you to be happy with your purchase. Returns and exchanges are accepted for unworn jewelry within 14 days of the delivery confirmation date.

Please contact us within 5 days of receiving your order to initiate a return or exchange. Do not return jewelry without contacting us first, so we can provide detailed instructions for your return or exchange.

Returns must be in their original packaging, unused, and in resale condition.

The customer is responsible for the return shipping cost. We recommend using USPS Ground Advantage (formerly known as 1st Class Mail) for returns.

A full refund will be issued to your original form of payment, as long as the jewelry has not been worn, is not damaged, and is in resale condition.

You are responsible for the cost of shipping the item back to us. However, we will cover the cost of shipping the exchanged item back to you.

We cannot be held responsible for lost or damaged returned packages. However, we will gladly assist you with inquiries to the post office regarding delayed, lost, or stolen packages.

Perfumes, hairspray, lotions, etc. can affect the appearance of jewelry. If you use any of these products, it is best to put your jewelry on after using them. Certain chemicals such as bleach and cleaning products can also affect the appearance of jewelry. If your jewelry will be exposed when using cleaning products, it is best to remove your jewelry when using them.

Yes, environmental factors like humidity, ocean air, chlorine, and seawater can affect jewelry. Avoid storing jewelry in high-humidity areas like bathrooms, and remove jewelry before activities like showering, exercising, sleeping, or swimming.

To clean jewelry, mix mild soap with warm water, soak the pieces, and gently pat dry with a soft cloth. Use the appropriate polishing cloth designated for the jewelry metal. Caution is advised when polishing 24K Gold Vermeil Style and 14K Gold-Filled jewelry. Use a non-abrasive cloth meant for gold to avoid damage.

Store your jewelry in a plastic zip bag, keeping each piece bagged separately to prevent tangling and scratching.

The materials used include Sterling Silver, 14K Gold-Filled, 24K Gold Vermeil Style, Italian Bronze, Genuine Cultured Freshwater Pearls, Semi-Precious Gemstones, and Swarovski Crystal.

Sterling silver is a high-quality metal alloy made of 92.5% pure silver and 7.5% other metals, typically copper. This combination increases durability while preserving silver’s natural beauty and shine. Although it can tarnish over time due to exposure to air and moisture, regular cleaning and proper storage can help maintain its luster.

14K gold-filled is a high-quality, durable material made by bonding a thick layer of 14-karat gold to the base metal brass. Unlike gold plating, it contains a significant amount of real gold—at least 5% of its total weight—making it more resistant to tarnishing, fading, and wear. It offers the appearance and feel of solid gold at a more affordable price. With proper care, 14K gold-filled jewelry can last for years.

24K gold vermeil style is a high-quality finish that consists of a thick layer of 24-karat gold plated over a base of sterling silver. The plating process uses 98.5% pure gold and applies a gem-quality plating that is 40 micro inches thick over sterling silver or bronze, with a fine layer of nickel in between.

The fine layer of nickel prevents the silver from migrating through the gold to the surface, which enhances the longevity and durability of the gold plate.

It offers the luxurious look of pure gold at a more affordable price compared to solid gold jewelry. With proper care, it resists tarnishing and wear, making it a popular choice for elegant and long-lasting pieces.

Italian Bronze is a high-quality metal alloy composed of approximately 90% copper and 10% tin. Known for its rich, warm golden hue and exceptional durability, it naturally tarnishes and darkens over time, developing a unique patina that adds to its appeal. Tarnish can be easily removed with a polishing cloth.